Patient portal & communication

Automated SMS and email reminders, plus a patient-facing portal that stays in sync with the on-site system.

Automated SMS and email reminders for appointments and follow-up
Patient-facing portal kept in sync with the hospital's on-site records
Appointment requests from the portal flow straight into the front-desk queue
Reduces the number of calls front desk has to make to confirm or reschedule visits

Not every touchpoint with a client happens inside the hospital. SwiftPractice extends the same record out to automated reminders and a patient-facing portal, so follow-up doesn’t depend on someone remembering to make a phone call.

What’s included

SMS and email reminders go out automatically ahead of appointments and for follow-up care, through SwiftPractice’s own messaging gateway. A patient portal gives clients a way to see upcoming appointments and request new ones online. Requests sync straight into the front-desk queue on the hospital side, so nothing has to be re-entered by staff.

The hospital side of the portal: appointment requests, lab and imaging report requests, and portal invitations, all landing in one place. See the full screen tour →

See patient portal & communication in action.

A short walkthrough tailored to your departments, no obligation.

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