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Front desk & registration

Visit logging, retainer/HMO checks and instant client search: the entry point for every visit.

  • Fast client search by name, hospital number, phone or retainer
  • Retainer and HMO validation at the point of registration
  • Visit logging with pending-appointment and prior-balance visibility
  • Photo capture straight from a webcam into the client record

Every client interaction starts at the front desk. SwiftPractice’s registration and visit-logging tools are built to keep queues moving without sacrificing the detail your billing and clinical teams need downstream.

What’s included

Registration captures biodata, contact details, next-of-kin information and retainer/insurance data in one form, with an optional live webcam photo. The visit register is the entry point for client flow through the rest of the system, logging arrival time, purpose of visit, and any retainer authorization that’s already been sighted.

Search works the way front-desk staff actually think: by name, hospital number, phone number, date of birth, retainer, or several other parameters, with results ready in a click.

The comprehensive client register: searchable by name, hospital number, phone or retainer, with an A–Z jump and retainer filter.
The comprehensive client register: searchable by name, hospital number, phone or retainer, with an A–Z jump and retainer filter. See the full screen tour →

See front desk & registration in action.

A short walkthrough tailored to your departments, no obligation.